Recently, DeepSeek has become extremely popular, but the official servers often experience Service Busy Issue, leading to availability issues. Additionally, there are some special requirements. To alleviate the strain on server resources and ensure that existing recharge calls are processed, DeepSeek has even paused the API service recharge. Handling over 20 million daily active users has become a “happy trouble” for this startup.
Below, I’ve tried and compiled various methods for reference. You can also find 15 free alternative ways to use DeepSeek here.
Let’s dive in.
Why DeepSeek Server is Busy?
So, what’s the deal with this server busy issue, you ask? Well, it’s kind of like trying to get served at a crowded café on a swamped Saturday morning—the server just can’t multitask any faster. The “Server Busy” signal usually equates to deep-seated traffic hiccups or infrastructural turbulence. Here’s a brief wrap-up of the rogues’ gallery:
High Traffic Spikes: During peak usage hours, DeepSeek’s servers are swamped in a frenzy reminiscent of shoppers on Black Friday.
Resource Allocation Delays: It’s akin to being stuck waiting for a cloud provider to update its menu—scaling resources takes time.
Network Instability: Envision your Wi-Fi as the string between two cans. If the string (connection) has knots (problems), communication fails miserably.
Malicious Attacks: DDoS trickery can overwhelm systems like an unending swarm of digital locusts.
5 Proven Solutions to Resolve the ‘Server Busy’ Issue on DeepSeek – Pros & Cons
1. Using DeepSeek Official Channels (Web/App)
Pros: Full functionality, supports online search, and cross-device synchronization.
Cons: Prone to crashes during peak times, dependent on luck.
2. Third-Party Platforms support DeepSeek
(e.g., PopAi, SiliconFlow/Cloud Service Providers with One-Click Deployment, No Online Search)
Pros: No issues with official service crashes.
PopAi：The best all-around alternative platforms to access DeepSeek
PopAi has launched the deepseek R1 model, including the deepthinking ability. You can conveniently use deepseek without the hassle of registration.
SiliconFlow URL: https://cloud.siliconflow.cn/i/jS6qMs6o
This method is relatively stable, using SiliconFlow API + Chatbox software.
You can find 15 free alternative ways to use DeepSeek here.
3. Local Deployment (Ollama + Plugins)
Pros: Strong privacy, fully offline, customizable model selection.
Cons: Dependent on hardware performance (requires high-spec computer), deployed version is a distilled (cut-down) version.
4. Local Deployment Model + Online Search:
- Ollama + Page Assist Chrome Plugin (Simple Recommendation)
- Ollama + Docker + anythingLLM (Recommended, more complex, supports API calls for OpenAI and third-party models)
- Ollama + Docker + Open WebUI (Complex, supports only Ollama local models and OpenAI API, no support for other model APIs)
5. DeepSeek API (Official/Third-Party) + Online Search
- Docker + anythingLLM (More complex, but allows for search engine selection, such as Google)
You can also try the following methods to resolve the DeepSeek server congestion issue.
RELATED
Everything About DeepSeek: Key Features, Usage, and Technical Advantages
Basic Troubleshooting Tips to Resolve ‘Server Busy’ on DeepSeek
Refreshing the DeepSeek Application
Before you toss your device out of a window, try keeping it simple—refresh! It’s the coffee break button for your app or page, a reset that can sometimes untangle those temporary connection glitches, just the reset your DeepSeek session might just cry out for.
Clearing Browser Cache and Cookies
Gone stale? Browser cache can sometimes be like a memory backlog, which causes more commotion than it’s worth. Clear those electronic cobwebs from your cache and cookies to let new data flow smoothly through.
Logging Out and Logging Back In to DeepSeek
In the age of technology being akin to a relentless buzz, sessions timed too close to timeout can lose connection stability. Simply log out and log back in, giving your user session a fresh start, and often clearing minor glitches.
Checking DeepSeek’s Server Status
At times, the error might not be on your end—DeepSeek’s servers could be sprawled out like a resting giant. Ensure this by checking their status page or announcements, usually dispatched via social media channels.
Assessing Internet Connection Quality
Ensure your internet’s not the spanner in the works. Test speeds, toggle Airplane mode, or switch networks to ascertain robustness. Sometimes the answer is as simple as disconnecting and reconnecting to get a fresh lease on bandwidth life.
Disabling VPNs or Proxies
While VPNs provide privacy cloaking, they might also send your requests on a dusty detour. Disconnect your VPN for direct routing, ensuring data exchanges fly on the fast lane.
Contacting DeepSeek Support
If all else falters, it’s time to shoot a signal to DeepSeek support. Armed with error codes and the requisite operational details, support could decipher your digital distress signals effectively.
Advanced Troubleshooting for Persistent ‘Server Busy’ Errors
Dive deeper: reboot devices or enable platform shifts. Sometimes, a good ol’ restart can clear those stubborn gremlins tethered to internal hardware issues.
Leveraging External Tools Like ReiBoot for Device Errors
If your device is the anger spearhead in this conundrum, consider external intervention. ReiBoot can tackle the complex strata of device errors without hounding precious data.
Considering Alternative Strategies to Avoid ‘Server Busy’ on DeepSeek
When encountering obstructive errors, it might open doors to think laterally: use DeepSeek during off-peak times or switch interfaces to find seamless interaction.
When does the DeepSeek server busy issue occur?
The server issues with DeepSeek are reported to occur more frequently during specific times, particularly at night and early morning in Brasília time.
Users have noted that these issues are not dependent on the complexity of the query, as even simple questions like “Hi” can trigger the “server is busy” message.
This pattern suggests that the server may be experiencing higher demand during these hours, potentially due to global usage patterns or specific regional activity.
A final recap of the pitfalls I’ve encountered on deepseek Server Busy Issue
anythingLLM: On Mac OS, even after configuring the skill options, I still couldn’t get online (despite being in a VPN environment). After a lot of searching, I discovered that on Mac OS, you need to set the proxy server as a global variable to enable proper internet access. I couldn’t help but marvel again at how convenient Docker really is.
Open WebUI: Spent a long time trying to use the DeepSeek API, only to find out that it’s not supported by the official version, so I gave up.
